Frequently Asked Questions

Everything you need to know about our olfactory declarations.

Where does Etat Libre d'Orange ship?

We currently offer worldwide shipping. Delivery times and costs vary depending on the destination country and selected shipping method at checkout.

Are your fragrances vegan and cruelty-free?

Yes, we are committed to ethical beauty. All our fragrances are vegan and we do not conduct any animal testing on our finished products or ingredients.

What is your return policy for perfumes?

We accept returns within 14 days of delivery, provided the fragrance is unopened, unused, and in its original cellophane packaging. Please note that sample sets are final sale.

How can I test a fragrance before committing to a full bottle?

We highly recommend our Discovery Sets, which allow you to explore a curated selection of our most iconic scents from the comfort of your home.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless shopping experience.

How should I store my perfume to ensure it lasts?

To preserve the integrity of the notes, store your bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations.